Terms & Conditions

1. Agreement to Terms

By accessing or using the website and services provided by SME Pro Solution Inc. ("Company", "We", "Us", or "Our"), located at 134B Rue Principale, Saint-Esprit, Quebec, Canada, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you may not access the Service.

The Company is registered in the Province of Quebec, Canada. These Terms shall be governed by and construed in accordance with the laws of the Province of Quebec and the applicable federal laws of Canada.

2. Services

SME Pro Solution Inc. provides lead generation, marketing automation, and digital advertising services specifically designed for siding contractors and exterior remodelling professionals in Canada. Our services include but are not limited to:

• Exclusive lead generation for fibre cement and premium siding projects
• Marketing automation and campaign management
• Territory-based lead filtering and qualification
• Strategy consultation and business development support

3. User Responsibilities

By using our Service, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into a binding agreement
• All information you provide is accurate, current, and complete
• You will not use the Service for any unlawful purpose
• You will not attempt to interfere with the proper functioning of the Service

4. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of SME Pro Solution Inc. The Service is protected by copyright, trademark, and other laws of Canada and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of SME Pro Solution Inc.

5. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall SME Pro Solution Inc., its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of (or inability to access or use) the Service
• Any conduct or content of any third party on the Service
• Any content obtained from the Service
• Unauthorized access, use, or alteration of your transmissions or content

6. Lead Generation Disclaimer

While we strive to provide high-quality, exclusive leads, SME Pro Solution Inc. does not guarantee that every lead will result in a closed sale or contract. Lead quality, conversion rates, and revenue outcomes depend on numerous factors outside our control, including but not limited to your sales process, pricing, availability, and market conditions.

7. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will cease immediately.

Interpretation and Definitions

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you. We use your Personal Data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

For the purposes of this Privacy Policy:

• Company refers to SME Pro Solution Inc., 134B Rue Principale, Saint-Esprit, Quebec, Canada.
• Service refers to the Website accessible from https://smeprosolution.com/ and all related applications.
• Personal Data is any information that relates to an identified or identifiable individual.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
• Device means any device that can access the Service such as a computer, a cell phone, or a digital tablet.
• You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, Province, Postal code, City
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service. It may include information such as your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service
• To manage your Account and registration as a user of the Service
• For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased
• To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the services
• To provide you with news, special offers, and general information about other goods, services, and events which we offer
• To manage your requests
• For business transfers in the event of a merger, acquisition, or asset sale
• For data analysis, identifying usage trends, and evaluating and improving our Service

Retention of Your Personal Data

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices in Quebec, Canada, and in any other places where the parties involved in the processing are located. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Security of Your Personal Data

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Analytics & Remarketing

We may use third-party Service providers to monitor and analyze the use of our Service, including Google Analytics, and to deliver targeted advertising through platforms such as Google Ads and Facebook Ads. These third-party vendors collect, store, use, process, and transfer information about your activity on our Service in accordance with their Privacy Policies.

You can opt-out of personalized advertising through:

• The NAI's opt-out platform: networkadvertising.org
• The DAA's opt-out platform: aboutads.info
• "Limit Ad Tracking" on iOS devices or "Opt Out of Ads Personalization" on Android devices

Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your Personal Data:

• The right to access, update, or delete the information we have on you
• The right to rectification - to have incomplete or inaccurate information corrected
• The right to object to processing of your Personal Data
• The right to request erasure of your Personal Data
• The right to request the transfer of your Personal Data
• The right to withdraw your consent at any time

To exercise any of these rights, please contact us at admin@smeprosolution.com.

Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

Changes to This Policy

We may update our Privacy Policy and Terms from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this page periodically for any changes.

Contact Us

If you have any questions about these Terms & Conditions or our Privacy Policy, you can contact us:

• By email: admin@smeprosolution.com
• By mail: SME Pro Solution Inc., 134B Rue Principale, Saint-Esprit, Quebec, Canada